We have notification of a further firm under scrutiny for PACE average claims. Further to Andy’s comment below it does appear that there has been a software update (or some training on how to use it) followed by a decision to chase ‘out of profile’ firms. Let us know if it impacts upon you – […]

Competition time 

We are becoming increasingly pessimistic about a change of heart from the powers that be regarding competitive tendering. If we are correct then price based bidding will soon become a reality. Have a look here. The first question is “can you compare your firm’s performance to these stats?” If not you will need to – […]