Almost Constructive

I say almost because it is inevitably frustrating when you have to use the best part of a day proving the obvious. Constructive – they, the LSC, have gone away with no concerns about the firm’s control of PACE costs and probably with an enhanced view of its management systems.
We slaved over a hot computer, whilst the senior caseworker looked at files, and were above to provide most answers required by way of some very compelling stats. (All this was down to having all the claim data in the CDS 6 Wizard). These included an indication of a clearly reducing average cost, good details on differing fee earners, especially agents, and a range of other comparisons including patterns of bail back cases and frequency of attendance at particular Police Stations. There were no significant findings on the 10 files assessed.
No further action is the outcome so a worthwhile day.

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