More Holiday Reading 

Last week at work before a fortnight in the sun? Here it is your unputdownable, bodice ripping Focus 51.

Hanging on the Telephone 

With Andy on his hols it has been a bit like old times for me with regard to phone enquiries. Most of these are technical/operational and so go to the fieldworkers. I tend to get the serious problems which fortunately generates significantly less traffic. Currently, and not surprisingly, I also get quite a bit of […]