In final preparation for the forthcoming training courses I have had a further read of this, in particular the section mentioned in the headline. I had intended to post on this earlier but didn’t get round to it.
I am put in mind of a conversation following Law London last year. The delegate in question has a somewhat colourful name for his Account Manager – of which the AM is aware. I guess that this is now prohibited probably under clause 3 –
Neither party will tolerate impolite or rude communication by any of their personnel. Shouting, oppressive or threatening behaviour is expressly prohibited.
This is of course also one of the reasons Andy and Steve do most of the audit “baby-sitting” for this firm despite not having to sign up to it.
Is the use of the name “Autorecbot” “impolite, rude, oppressive or threatening”?