The Curse of Unintended Consequences

I think some delegates were silently bemused about the section on one of the recent courses regarding the issue of payment for staff for out of hours Police Station work. It was however, at time of preparing the course, a live issue for some of our farsighted clients.
It came alive yesterday in very real terms for a couple of callers both struggling to arrive at payment arrangements with staff – in one case it may lead to very far reaching consequences. As I said on the course, whilst there is no magic solution there are certainly a range of options which have proved successful in other circumstances.
Perhaps however I am underestimating the psychic ability of the policy-makers and that this side issue was intended rather than the alternative. Especially if it does result in reduction in the supplier base.
If you want to discuss the issue give me a ring.