We have had a few calls regarding the VAT issue and SMP reductions resulting from the “Great Offline Reporting Disaster 2007”.
I have nothing much more to add regarding the former except to express my surprise at the LSC’s radio silence on the matter (beyond their immediate comment quoted in my original post). I think this is called a Mexican Standoff. Watch this space as there is undoubtedly more travel in the story!
The SMP issue is frankly much more depressing and we have a number of callers facing an incredibly difficult month. Make sure you do not suffer in silence would be our advice – which we are happy to expand upon over the phone.
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