“Working Towards” Series

I penned some musings about the internal culture at the LSC last week. Since then I have had little other than confirmation of the central thesis;

“Your RM is not concerned about their relationship with you but rather is “working towards” an unseen superior”.

(Indeed it might well be that case that they are reverting to the title “Contract Manager” rather than Relationship Manager – perhaps on that basis that there is a Contract but not a Relationship).
When clients, who have meticulously maintained a softly softly relationship with the LSC, for as long as you have known them, suddenly “crack” you know something is happening.

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