Answers on an Email

Am a wrong does 2010 Civil Contract, Specification 6.69 not say;

“The appeal must be in writing within 28 days”

Why then does (make up a name) for the LSC say;

“Should you intend to appeal the following documentation must be submitted within 21 days”

1 This is an unbelievably basic mistake.

2 Suggests that even their “standard letters” are wrong and not “controlled” (have they ditched ISO 9000 accreditation?)

3 Is demonstrative of an appeal system which is not-fit-for-purpose

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