When Will It Ever End?

I have just spent half an hour looking through the agenda and background spreadsheets for a forthcoming Contract Manager visit. Those of you who have done our Webinar on the subject, or saw my session at TLS Legal Aid conference, will be familiar with my Venn diagram on the subject. (If you can’t remember these from school they involve a series of overlapping circles). This firm has so many circles, in the form of LSC audit/assessment activity, that it looks more like a Kandinsky.

As if this was not bad enough some of the proposed agenda items still relate to a period, 4 years ago, which has supposedly been given a clean bill of health. For how much longer will they continue to go over-and-over-and-over 4-year old claims?

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