My strong advice is NOT to read theLAA Business Plan, particularly if you have had any direct contact with the LAA in the last year. Every single item of casework on my desk strongly contradicts the assertions made.
More of the same:
There is a heavy emphasis on the importance of our people, our values and culture. This includes the work we are doing to make the LAA a better place to work.
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You have to much time on your hands to make up April Fool jokes like this. Good joke though, I loved your 1.1 section “Our purpose, our values & our culture”, priceless.
Have they suckered me with a fake Business Plan?