The bulk of my discussions with clients end with a deeply unsatisfactory sense of resignation; we know we are right, that the LAA are acting both wrongly and unreasonably. Yet despite there no longer being any “relationship” to nurture the reasons to escalate the dispute are outweighed by just letting it go. It is almost impossible to advise individual clients to the contrary.
Recently I was copied into a dispute just in case I had any supportive insight, I did not. They had however, independently, arrived at an identical view to my own about CLA 56 and its application on audit. Despite all the factors alluded to above being present they are mightily exercised upon the issue and ended their last communication with the phrase – “we are at war”.
Out thoughts are with them.
