Your Lexcel accreditation should deliver business benefits:
- More effective service delivery
- Increased productivity
- Reduced downtime and complaints
- Increased profitability
An effective Lexcel office management system should make your COLP and COFA’s lives easier and provide everyone with the confidence that you are getting the job done right, first time every time.
Many people we speak to feel the opposite however and regard Lexcel as a necessary evil; essential perhaps for the conveyancing or legal aid practice but cumbersome, time consuming and bureaucratic?
If this is your experience we might be able to help.
We only work with law firms and are often presented with Lexcel-accredited systems that bare all of those traits. There are many reasons for this, the Lexcel requirements have been
misinterpreted, the systems ‘bolted on’ piecemeal and people have lost sight of what they originally set out to achieve. The chances are that it isn’t delivering to its true potential.
Our experience and specialist knowledge tells us 2 things – keep it effective and simple.
That way you can reap some of the business benefits whilst providing the confidence that you are managing all possible risks.
With this in mind, we have developed our Lexcel Health Check package which comprises:
1) A full, critical appraisal of your Lexcel systems and procedures.
2) Identification of any unnecessary, duplicated, overly-bureaucratic or inefficient procedures.
3) Development of new, more effective procedures.
4) If necessary, the development of a new Manual and associated documentation to provide an integrated, efficient and effective approach to compliance.
5) Identify any potential training needs within the organisation for all staff including the firm’s designated COLP and COFA.
If you would like to discuss this package in more detail, then ive us a ring.
