The phones continue to light up to calls from “top 10%” criminal firms. Having run the numbers a few times now I have a robust opinion of the value of this “performance indicator”. What is crystal clear is that it is meaningless outside a consideration of the other factors at play in the provision of police station advice.
The case I have just finished has made this case quite strongly and so we are back to the Regional Office to ask for further comparative data. If you need a template letter yourself get in touch.
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