Mystic Meg?

Two things struck me about this story yesterday.
I have often made comparisons between NHS policies, needs modelling, procurement strategy, block contracts etc. and the CLS. Here is a fourth direct (pun intended) parallel to CLS, a phone advice service.
Secondly I have something of a reputation for making often accurate, but pessimistic, predictions. My apologies to the staff at CLS Direct. One wonders if there will be quite the same response from the profession were the same to come to pass.

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