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The training sessions and feedback from the phones has indicated a bumpy start, to say the least, to the Defence Solicitor Call Centre – computers down (whadda you know), wrong firms notified re own client instructions, inability to answer reasonable questions (I’m only answering the phones and taking messages don’t have a clue what you […]

Breaking the Log Jam 

Pre Xmas there was something of a hoo haa about fee exemption in the County Court for those in receipt of Legal Help. The MoJ have considered the issue and issued the following guidance. Seem to me to say that if you certify the original proof of means supplied to confirm your grant of LH […]