Hard Times

I was dealing with a “financial hardship” case last week – well it would not have got to hardship had the Commission paid up on time. They contacted their Relationship Manager who managed to sort it out and their significant CCLF will be paid shortly.
This is exactly the advice which coincidentally appeared on the LSC website at the end of last week.
That makes 3 LSC employees who have demonstrated flexibility and common sense to our clients last week. We will not name them in case this is damaging to their future prospects but, as ever, praise where it is due.

About Author: SP

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