Older Still

Did I get a bit ranty earlier?
Perhaps with good reason.
A client, fully aware that his contract is overpaid, has had some interaction with the Autorecbot team. The proposed, summary reduction to his SMP is severe and will create immediate cash-flow problems.
We talk.
“Have you asked for your 7.5% “uplift” which is a contractual right?” I ask.
“I will do that” he replies.
Meanwhile Helen has worked the numbers and even on a worst case scenario basis applying the “uplift” would double the proposed new SMP. Cash flow problem avoided.
The LSC response;
“No the 7.5% has not been applied. I presume you would prefer the uplift to be applied?”
If you presumed this why did you not do so in the first place?
(Rhetorical question)

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