Magic Wand?

I currently spend a good part of most days assisting firms with operational issues.

Generally this does not require a vast legal aid brain – rather the problems stem from the increasingly impregnable bureaucracy that is the LAA and the fact that their website is even less user friendly. Consequently an issue which, once-upon-a-time, would have been speedily resolved by a phone call or the use of a search function are now completely intractable.

The hope, or even expectation, that we have some speedy remedy to these problems is sadly misplaced.

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