A short while ago a Contract Manager gracefully backed down on a minor point, you don’t need 2 DSCC references if the original referral leads to more than 1 claim. She also stated, “Simon Pottinger was correct”, something of a shock to me – on a number of levels.
Another client has just raised the very same issue, albeit on an earlier audit in which he did not contest the point.
Time for a self-review of all audits wouldn’t you think?
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